Registered in England No. 7497604 VAT Registration No. GB 108 1344 46
Your statutory rights are not affected by any of the following terms and conditions
How to Buy from Us
Purchases can be made by visiting our premises, from our website, or over the phone
on 01536 484732.
All prices for the furniture on our website are inclusive of VAT.
Delivery charges are as set out on our Delivery page.
Our delivery drivers take every care when delivering your furniture, but we cannot
be held responsible for any damage to your property or possessions whilst the delivery
is made. It is your responsibility to make sure any carpets or furniture are covered
and any valuables, pictures etc are removed from the delivery area.
You can purchase items on our website using your debit and credit card. All card
payments are processed securely for you by Roman Cart which is secured by VeriSign
EV SGC SSL certificates. Further details about this are on our Payments page. The
cardholders address must match the delivery address.
When you’ve purchased an item from our website or over the phone, you can cancel
your purchase (or any part of it) for any reason before delivery or within 7 days
after delivery by informing us either in writing (including email) or by phoning
You will be refunded in full for the cost of the item plus delivery charge to you.
You will, however, be required to pay return carriage charges to send the item back
to us, or a collection charge if we collect the item from you.
Any items returned should be unused and in their original packaging, so please check
your furniture thoroughly to ensure you are satisfied before disposing of your packaging.
Please note: Due to hygiene reasons, mattresses cannot be returned if they have been
removed from their original packaging.
Refunds are given by the same method as the original payment.
In the unlikely event of an item being faulty when it arrives, we will arrange a
repair, exchange or refund after discussion with you. If the item is being returned
to us for a refund, you will be refunded in full including all delivery charges.
Photos and graphics depicting the furniture on our website are for guidance only
and should not be regarded as definitive. Colours will vary depending on the settings
of individual computer monitors, and natural products, such as wood, will have colour
All sizes quoted are approximate.
These Terms & Conditions were last changed on 26th February 2010.
These terms apply to your order. We reserve the right to change our terms and conditions
at any time.